eGift Card Terms and Conditions
- General Terms
Fathead eGift Cards are distributed by CashStar, Inc., a Delaware corporation ("CashStar"). You agree that the laws of the State of Maine, without regard to principles of conflict of laws, will govern these Gift Card terms and conditions ("Ts & Cs"). CashStar reserves the right to change these Ts & Cs from time to time in its discretion. Fathead eGift Cards are issued by Fathead. Please refer to http://www.fathead.com/ for additional Terms and Conditions.
Refer to http://www.fathead.com/ for Terms and Conditions of redemption.
- Check Your Balance
To check your eGift Card balance, call 855-793-8452.
You may not return or cancel your Fathead eGift Card.
- Lost or Stolen Gift Cards
If you suspect that someone has copied or stolen your eGift Card, contact Customer Support immediately. eGift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. eGift Cards have cash value and should be safeguarded accordingly.
You may not use an eGift Card to purchase other eGift Cards. eGift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused eGift Cards may not be transferred. May be used only at www.fathead.com. Fathead eGift Cards may be combined with other Fathead promotions and special offers available on the Fathead e commerce site. Multiple eGift Cards cannot be combined for purchases on the Fathead.com e commerce web site. Fathead eGift Cards have no expiration date. Fathead eGift Cards cannot be combined with any other gift card or applied to previous purchases, nor can they be used to purchase other gift cards or eGift Cards at www.fathead.com. Fathead eGift Cards should be treated like cash. Fathead and its affiliates, resellers, and representatives are not responsible for lost or stolen gift cards. If you buy more than what your Fathead eGift Card is worth, then you will have to pay the balance with a credit card.
- Our Policies
- Risk of Loss
Ownership and risk of loss of eGift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Gift Cards.
- Fathead eGift Card Customer Service
If you need assistance with any aspect of your purchase, ownership, or use of your eGift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
- Delivery Information
If you have confirmed the recipient's email address but the eGift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
- Spam filter blocked email or routed it to a bulk/spam folder
- Recipient's firewall blocked the email
- Email inbox is over size limit
- Invalid email address
If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.
- Personalized Messaging
If you wish to add a personal message to an eGift Card, simply type your message in the Message field on the Gift Card preview.
Personal messages are limited in length to the space provided on the eGift Card.
There is no additional charge to include a personalized message.
We don't read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.
- Limitation of Liability
CASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EGIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN EGIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
You hereby consent that any dispute relating in any way to Fathead eGift Cards shall be adjudicated in Cumberland County, Maine if the aggregate total claim for relief exceeds $7,500, and you consent to exclusive jurisdiction and venue in such courts.
Fathead eGift Card, powered by CashStar.